Listening to the Pulse: Bacolod Team Launches Industry Satisfaction Survey

On November 25 to 29, 2024, a team from JBLCF-Bacolod, composed of 3E Bernard M. Sorbito, Jr., Quality Assurance Manager; C/M John Erll N. Destacamento, PhD, Dean of the College of Maritime Education; and 2O Nestor A. Herpacio, Jr., On-Board Training Supervisor, visited shipping companies and manning agencies in Makati, Metro Manila for the biennial Industry Satisfaction Survey. The purpose of the visit was to gather vital feedback on the performance of JBLFMU graduates, the challenges facing the maritime industry, and potential future trends. This survey not only provides insights into how the institution can adapt to industry needs but also guides JBLFMU in refining its priorities to prepare students for the challenges and opportunities of the future. By fostering strong partnerships with industry leaders, JBLFMU remains committed to shaping maritime education that benefits its graduates and the global maritime community.

Companies Visited:

  1. Philippine Transmarine Carriers, Inc. (PTC, Inc.)
  2. PHILCAMSAT (Training Center) – Partner of PTC, Inc.
  3. Amaya Shipping Incorporated, Sealanes Marine Services Inc., and Pandiship Corporation
  4. Var-Orient Shipping Co., Inc.
  5. Marimar Shipping Agency Corporation
  6. BW Shipping Philippines, Inc.
  7. Synergy Group Operations, Inc.
  8. Arctic Shipping Corporation
  9. Torm Shipping Philippines, Inc.
  10. Dalisay Shipping Corporation
  11. Bouvet Shipping Management Corporation
  12. Phoenix Maritime Corporation
  13. Crossworld Marine Services, Inc.
  14. Seacrest Maritime Management and Songa Crew Management
  15. Laurel Carriers Philippines, Inc.
  16. Dakila Ship Management Corporation
  17. F. A. Vinnen Philippines, Inc.
  18. Eaglestar Marine Services
  19. Alster International Shipping Services
  20. Parola Maritime Agency Corporation
  21. Epsilon Maritime Services, Inc.
  22. KJCM Maritime Corporation & Epsilon Maritime Services, Inc.
  23. Net Ship Management Inc.
  24. DOHLE Seafront Crewing (Manila), Inc.
  25. Friendly Maritime Services, Inc.

The Industry Satisfaction Survey 2024 conducted by the team yielded several key insights regarding the performance and preparedness of its graduates in the maritime industry. Here are the summarized key points gathered from the feedback:

General Observations

Stakeholders stressed the need for JBLFMU’s curriculum to align with the evolving demands of the maritime sector, highlighting that continuous engagement with industry leaders is essential for adapting educational programs to better prepare graduates.

Specific Feedback Highlights

Industry feedback highlighted several key areas for improvement regarding graduate preparedness:

Graduate Preparedness: While graduates demonstrate foundational skills, there is a recognized need for enhancement in practical applications and essential soft skills for maritime operations.

Training Infrastructure: Observations from training centers indicated a necessity to upgrade training facilities and methodologies to provide students with relevant hands-on experience aligned with current industry practices.

Networking Opportunities: There is a call for improved networking initiatives, particularly aimed at female cadets, to boost job placement prospects for graduates.

Areas for Improvement

Curriculum Development: Feedback pointed to specific competencies, including advanced technical skills and leadership training, that need greater emphasis in the university’s training programs.

Industry Challenges: Stakeholders discussed various challenges facing the maritime sector, such as regulatory changes and technological advancements, indicating that the university should prepare students to navigate these complexities.

Positive Feedback

Strengths of Graduates: Several companies acknowledged the strong theoretical foundation of the university’s graduates, particularly in maritime regulations and safety protocols, which are critical in the industry.

The biennial Industry Satisfaction Survey conducted by the team from JBLCF-Bacolod has provided invaluable insights into graduates’ preparedness for the maritime industry. The feedback gathered underscores the importance of aligning educational programs with industry demands, particularly in enhancing practical skills and soft competencies. Additionally, improved training infrastructure and networking opportunities have been highlighted as essential for better graduate outcomes. By addressing these areas and fostering strong partnerships with industry stakeholders, the institution is well-positioned to adapt its curriculum and training methodologies, ultimately ensuring its graduates are equipped to meet the challenges of an evolving maritime landscape. This commitment benefits students and strengthens the maritime sector as a whole, paving the way for a more competent and competitive workforce.